Help & Support

Find quick answers to your questions through our documentation or get in touch with our support team.

Get in touch with us

Have a question or issue? Create a ticket and we'll help you as soon as possible.

Documentation

Comprehensive guides, installation instructions and firmware updates for all our products.

View documentation

Support Portal

Live chat, create tickets, check existing tickets and access our community.

Live Chat Tickets Community
Go to support portal

Returns

Want to return a product? This is possible within 14 days of receipt.

Important

Returns must be registered in advance through our support portal. Unregistered returns will be refused.

Register return

Company Information

Address

SmartHomeShop.io
Chamber of Commerce: 53269292
VAT Number: NL002292305B64

Return address:
Burgemeester Beckersstraat 8
6374 SN Landgraaf
Netherlands

Contact

For questions about orders, products or technical support, use our support portal.

support.smarthomeshop.io